FAQS

order processing

Being that items are made to order, the ordering process may take 1-2 weeks.

shipping

Orders are shipped every Tuesday & Friday and take up to 7 business days.

custom orders

At this time, we put a pause on custom order requests. Check back soon or email us with any questions!

exchanges or returns

Being that our items are made to order, we DO NOT offer exchanges, returns or refunds. Each order is unique and made One of a Kind, Just Like You!

Thank you for understanding.

care

We recommend washing on cold. Material will remain its soft and cozy fabric.

additional Questions

Email us @ onethreadllc@gmail.com.